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Posted on GoogleTrustindex verifies that the original source of the review is Google. Every time I come into Eicon Dental I KNOW I am getting the most knowledgeable and understanding nurses and doctors to work on my teeth. I used to be so scared of the dentist and they have absolutely turned that around for me!!! Best place in AZ for dental work by far. I've been all over the valley to different doctors and have never seen a place like this. They do little cleanings and X-rays to wisdom teeth. They make sure your anxiety is at an ultimate 0. Love the staff here, especially Rosie she is so attentive to your needs and the best person the chat with:) If you're scared of the dentist, come here and know you're in the best hands!!Posted on GoogleTrustindex verifies that the original source of the review is Google. Very professional. EJ is an excellent hygienist.Posted on GoogleTrustindex verifies that the original source of the review is Google. just moved back into the area and didn’t have a dentist yet, so when i thought i broke a tooth, i called around. staff at eicon welcomed me to come immediately, and got me in to see a doctor within an hour. i decided to just do a cleaning on the spot and in 2 hours i was taken care of and out the door. amazing, friendly and understanding staff have made me a permanent patient for as long as i live in town.Posted on GoogleTrustindex verifies that the original source of the review is Google. Has a very kind and informative staff. Easy and enjoyable experience.Posted on GoogleTrustindex verifies that the original source of the review is Google. 2023 they overcharged me $240 and refused to give me refund. Said I'd have a credit until my daughter came back for more services. NOV 2024 they refused to do my daughter's fillings until I paid $663. Got EOB from my insurance, I only owed $95. Called dental office, getting run around saying I have zero balance and can't refund me until the office manager is in. She is who I talked to and refused to provide services until I paid $663. Last year getting a credit from overcharged x-rays was absolutely ridiculous, they REFUSED to refund me, now over 600 they are trying to fraudulently keep.*** *** When we originally spoke and she collected the 663, she said it was because the insurance would not cover the 8 cavities (@80each) because those teeth had cavities filled before and they won't pay for 2-4 years on same tooth. I asked if the fillings fell out and she said no, they are new cavities on a different spot on the tooth and that's why she needed to collect in full, she'll submit to the insurance and refund if they pay them. I knew the insurance would pay them because we have only had Cigna dental since March 2023, and they were "new cavities " so I paid the 663 (cavities and fluoride). ** Now after getting my EOB I called for my refund, and she is falsely saying my daughter got a mouthguard molded, SHE DID NOT. I was told the money was for her cavities in case insurance wouldn't pay it. She claims she sent me the treatment plan, SHE DID NOT. when I was on the phone w her the first time she said emailed me twice with the quote which I never received and even told her on the phone I didn't get it, but needed to go back to work so I paid it. Somehow got the receipt emailed no problem. She never once said they were molding a mouthguard or doing anything to have us purchase one from them, but she did mention at the beginning of the call she needed to wear the one they gave her. And I told her, and so did my daughter, that she never got one from them. She did not say anything about the funds being collected for a mouthguard, it was strictly the 8 cavities and fluoride. I sent my daughter to CVS to buy one as soon as she left. My daughter said they did not do any moulding for one, the dentist never mentioned one and never stated that's what they were doing. He took an X-ray to "see the cavities on her back molars" Now front office lady says she needs to investigate if the moulding was done and call me back. * I seriously doubt she even had 8 to begin with, this is a fraudulent business and I strongly urge everyone to avoid. Update oct 2025. They did refund us but not until after going back and forth for months.Posted on GoogleTrustindex verifies that the original source of the review is Google. I have received nothing but great service from the staff! Thank you for making each visit comfortable and full of care!Posted on GoogleTrustindex verifies that the original source of the review is Google. I highly recommend Eicon! Their entire staff has always been welcoming & friendly. Thank you!
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